SMS Text Message Consent

Last updated: February 13, 2026

During checkout, Vital Roots offers you the option to receive SMS/text message communications. Your consent is collected through a dedicated checkbox on our checkout page, as shown below:

Checkout – Contact Information

Full Name

John Smith

john@example.com

Phone Number

+1 (555) 123-4567

Yes, I'd like to receive SMS/text messages from Vital Roots including order updates, product tips, and promotional offers. Message frequency varies (up to 8 msgs/month). Msg & data rates may apply. Reply STOP to cancel, HELP for help. Consent is not a condition of purchase. View our Privacy Policy.

Complete Purchase

How We Collect Your Consent

During the checkout process on our website, customers are presented with an optional checkbox to opt in to receiving SMS/text messages from Vital Roots. The checkbox is not pre-selected — customers must actively choose to check the box to opt in. Your consent to receive SMS messages is entirely voluntary and is not a condition of purchase.

Types of Messages You May Receive

If you opt in, you may receive the following types of SMS messages:

Order Updates: Confirmations, shipping notifications, and delivery updates.
Product Tips: Helpful usage guides and tips to maximize your product experience.
Promotional Offers: Exclusive discounts, special offers, and new product announcements.
Customer Support: Responses to your inquiries and helpful service information.

Message Frequency and Costs

Message frequency varies but will not exceed 8 messages per month. Message and data rates may apply depending on your mobile carrier and plan. Vital Roots does not charge for SMS messages, but your carrier may apply standard messaging fees.

How to Opt Out

You can opt out at any time by replying STOP to any SMS message you receive from us. After opting out, you will receive one final confirmation message, and no further messages will be sent. You may also contact us directly to opt out:

Email: contact@vital-roots.site

How to Get Help

Reply HELP to any SMS message for assistance. You can also reach us at contact@vital-roots.site or visit vital-roots.site.

Your Privacy

Your phone number and opt-in consent will not be shared with or sold to third parties for promotional purposes. We only share your phone number with our messaging service provider for the sole purpose of delivering SMS messages on our behalf. For full details, please see our Privacy Policy.

Supported Carriers

SMS messaging is available on most major US carriers including AT&T, T-Mobile, Verizon, US Cellular, and others. Carriers are not liable for delayed or undelivered messages.